Important Information regarding Covid-19 & Online Orders

Re-opening date - Monday 17th August 2020

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The Scotch Whisky Experience and Amber Restaurant re-opening Monday 17th August – book now!

We are used to waiting patiently for our whisky to mature, but now we are delighted to announce that you don't have to be patient for too much longer!  Following our temporary closure, our tours, Amber restaurant and whisky shop will re-open on Monday 17th August and we can't wait to be back up and running, sharing our love for Scotch, Scotland and its wonderful larder.  

OPENING HOURS

Open daily, seven days

Silver & Gold Tours, every 15 minutes        11:00 - 17:30 (last admission) (pre-booking only)

Platinum & Taste of Scotland                      17:45 - Friday & Saturday (pre-booking only)

Whisky Shop                                               11:00  - 18:30

Amber Restaurant & Whisky Bar                11:00 – 19:30 (last orders) (reduced hours 17-24th August)

Click here for full booking availability.

SAFETY MEASURES

The perfect whisky is never rushed so we are taking our time now to put all the measures in place to ensure that you have a fun filled, relaxing and safe experience when you visit with friends and family.  Some of the measures that we are working on which you will see in place are; 

Hygiene                  sanitiser points, symptom-free entry only, screens at till points, visors or face coverings

Cleaning                 deep pre-opening cleaning, deep daily cleaning, enhanced ongoing cleaning

Distancing              reduced numbers, timed entry & some one-way systems to allow physical distancing

Face Coverings      our current policy requires you to wear a mask in our shop and on our tour

Systems                  pre booking, contactless payments and e-menus & content to view on your own device

Training                  Covid inductions and full training for our team and daily update Covid briefing

FAQs

Two of our frequently asked questions are;

Do I have to wear a mask?  At the moment government guidance asks you to wear a mask in retail so you will need to bring a mask and wear one in our whisky shop. Our current policy to minimise risk requires you to wear a mask on tour with the exception of the point that you are drinking whisky. Masks may be worn at your judgement at any point whilst you are in our restaurant, but they are not required.

How does toilet hygiene work?  Only one family unit at a time in the whole toilet unit, sanitisers, and enhanced daily cleaning.

Do I have to pre-book? Tours are available to book online so get there quick as we have a limited capacity to ensure that everyone comfortably distanced.

If you have any queries or wish to enquire about a group please contact us on info@scotchwhiskyexperience.co.uk  or through your booking partner or agent. 

BOOK NOW

• Silver, Gold, Platinum & Taste of Scotland tours can be booked online in advance.

• Amber Restaurant can be booked here

• Our online shop will be re-opening with a full refresh and new, exclusive, and exciting products

Keep up-to-date with all things whisky and The Scotch Whisky Experience through our social channels -  Facebook, LinkedIn, Twitter, Instagram (@ScotchWhiskyExp)

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