Accessibility

A sensational journey for all


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"I would be hard pushed to find many attractions of this calibre when it comes to being accessible and inclusive. Dare I say, one of Scotland's top ten accessible attractions!"
- EdinBlue, via access review site Euan's Guide
One of the best accessible places I have been." - Francisco54, via access review site Euan's Guide

We aim to make your visit to The Scotch Whisky Experience as accessible and enjoyable as we can. We are always looking at ways in which we can enhance our visitor experience for all. If you have any ideas on improvements that we can make, then please do let us know.

Download our access guide for full information on the accessibility of your visit within our building and on our tour. The Access Guide covers everything from arrival, lift access, WC facilities, language devices, our tour, shop, restaurant and our event space facilities. There is also information for hard of hearing customers and visually impaired visitors. We welcome both guide dogs and hearing dogs - water bowls are available from our box office reception. Carers are admitted free of charge. If carers wish to participate in the whisky tasting element and therefore to also receive the whisky tasting glass to take home, the price for the silver tour will be £5 and the price for the gold tour will be £5 plus the additional cost of the tasting tray priced at £11.50. If carers wish to fully participate in the morning masterclass and platinum tours, they wil be charged at full-price. 

We are delighted to now offer British Sign Language and American Sign Language on our silver tour, as well as subtitles in the following languages: Dutch, French, German, Italian, Spanish and Swedish.

We hope you find everything you need to prepare you for a visit to us.

After your visit, please do review us on Euan’s Guide.

Please download our Access Guide 2018

You can also take a virtual tour with our guide Andrew, and see just what to expect on a visit here.

ACCESS GUIDE 

Collection 6Leaflet 2REVIEWS

We have recently been reviewed by a visitor on Disabled Access Review site 'Euan's Guide'. Read the review here. We're also delighted to have received a review on the website Silver Travel Advisor, on the blog 'Simply Emma' , The Bimblers and have had an article and information published on The Rough Guide to Accessible Britain and on the Bright Care website about places to go with an elderly relative. We'd love to receive more reviews on our accessibility, so please do upload your reviews to sites such as the above. 

And if you would like to read our own blog piece on accessibility, please see here.

Watch some of our lovely visitors discuss the launch of our British Sign Language tour:

British Sign Language Tour Launch 

BSL video still final

Copyright: Edinburgh Evening News

If you have any comments or feedback on our accessibility, please do contact us here.

AWARDS

The Scotch Whisky Experience is a winner of the Scottish Tourist Board Thistle Awards in the "Tourism For All" category. This recognised our excellent practice in facilities for disabled and younger visitors. 

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