Accessibility

A sensational journey for all

Scotch Whisky Experience Disabled Facilities

The Scotch Whisky Experience is a winner of the Scottish Tourist Board Thistle Awards in the "Tourism For All" category. This recognised our excellent practice in facilities for disabled and younger visitors.

For information about website accessibility, please scroll down to the bottom of the page.

Access

Entrances to the box office and shop are through fully automatic doors. A lift takes guests to each level. The building is spacious with plenty of room in the shop, bar & restaurant for maneuvering wheelchairs.

Our barrel car ride is designed for wheelchair users

Please click the following link to download a copy of our full

Access Statement 2017

Lift (Elevator)

We have a lift that provides access to every level of the building.

WC Facilities

We have a disabled visitor WC on the lower ground floor (accessed from the ground floor) with all the necessary approved facilities and access. Further details are provided in our access statement.

Visually Impaired Visitors

The tour is fully guided and excellent description of the production process is our guides’ forte. There is a nosing and tasting element to the tour and this is accompanied by aromas to stimulate the senses. Guide dogs are welcomed, and water can be provided.

Deaf and Hearing impaired Visitors

Printed material is available to back up the content of the tour. Visual imagery is used during the description of the production process. Sensory aromas accompany the nosing and guided tasting.

Accessibility of this website

While we make every attempt to ensure you get the most out of this website, you may find you can improve your browsing experience by altering particular browser settings. More information can be found on the BBC accessibility page.

Descriptive link text

When the author of a site uses descriptive link text, all links on the page will make sense even when read out of context. For users of assistive technology (e.g. Screen-readers) this can allow them to quickly jump through pages of text to find relevant links.

Most images on this site contain additional 'alternate' text that is stored with the image. This allows users who otherwise wouldn't be able to see the image access to the stored information. Although this can help users of assistive technology (e.g. Screen-readers), this also applies to visitors who disable images because of a slow internet connection.

Any image that is considered purely decorative will have a blank alternate text (e.g. alt=""). This reduces the amount of unnecessary content on the page.

RevieWS

We have recently been reviewed by a visitor on Disabled Access Review site 'Euan's Guide'. Read the review here. We're also delighted to have received a review on the website Silver Travel Advisor, on the blog 'Simply Emma' and have had an article published on The Rough Guide to Accessible Britain.  We'd love to receive more reviews on our accessibility, so please do upload your reviews to sites such as the above. And, if you have any comments or feedback on our accessibility, please do contact us here.