Health & Safety FAQs

What is the capacity of each tour?

We can accommodate 23-25 people on each tour. If your group is bigger than this, we can run consecutive tours, meaning that there will be at least a 10 minute interval between the end time of the tours. For details of our tours visit the tour page on this website here.



Do I have to pre-book?

Tours are available to book online, where you can see our full up to the minute daily availability.  We accept walk-up visitors if we are not fully booked.


Are you fully accessible?

Yes we have full disabled access. The entrances have automatic doors and there is a lift (elevator) to access each level of the building. We have disabled toilets. Our tour offers hearing loop technology, audio guides and BSL & ASL. We welcome assistance dogs. See more accessibility information here Accessibility.